Goodwill Industries of Central Michigan’s Heartland
  • 03-Aug-2017 to 03-Oct-2017 (EST)
  • Navigations
  • Battle Creek, MI, USA
  • 47,000
  • Salary
  • Full Time

Medical, dental, vision, life insurance, paid time off, 401(k) upon eligibility

Administrative Exemption:  Position requires work related to management and general business operation.  It also requires the exercise of discretion and independent judgment to matters of significance.

Essential Job Functions

  • Ensure a positive work environment that promotes teamwork   
  • Oversight of department supervisors to ensure they are meeting contractual performance and reporting requirements
  • Schedule and conduct regular meetings with supervisors to address issues and concerns
  • Assist with hiring organization personnel as required to meet contract obligations
  • Conduct yearly performance appraisals of all supervisors
  • Oversee the recruitment, hiring and training of Navigations staff as necessary
  • Ensure direct labor provided is done in a timely and cost effective manner
  • Process payroll time sheets as may be required
  • Perform periodic inspection of work to ensure compliance with contracts
  • Work with each department to ensure the Quality Control Plan is effective
  • Maintain company safety program and ensure compliance and updates are meeting Federal requirements
  • Immediately notify Vice President of Navigations of any concerns regarding safety or damage to premises reported by a supervisor.
  • Process and maintain all documents and forms related to invoicing and compliance of contracted services
  • Gather data required to assist in the bidding of contracts and track data as required to ensure expenditures remain within contracted estimates
  • Manage all project budgets with regard to expenditures and purchases with Vice President of Navigations oversight
  • Work with Vice President of Navigations on company objectives both current and future   
  • Work with Vice President in developing a risk management evaluation process for organization
  • Assist supervisors and Vice President of Navigations with investigation of customer issues and complaints as they might occur and establish resolutions   
  • Be proactive in the establishment of rules and procedures to prevent customer complaints
  • Work with Vice President of Navigations in researching new business opportunities  
  • Ensure contract billings are submitted timely and accurately
  • Review all equipment purchases made to support performance of contracted operations with Vice President of Navigations oversight


Additional Duties

  • Perform other related duties and assignments as required or directed by Vice President of Navigations
  • Periodically monitor company cell phone and respond promptly to calls, email and text messages
  • Position may include occasional night or weekend duties

 Results Expected

  • Ensure the performance of Navigations personnel complies with the contract requirements
  • Ensure that equipment, supplies, and staffing are adequate to meet contractual commitments
  • Maintain constant communication with the Vice President of Navigations to ensure desirable work environments and that concerns are addressed in a professional and effective manner
  • Maintain positive customer relations with Contract Office Representatives
  • Ensure all government contract quality obligations are met
  • Maintain expenditures within contractual budget guidelines      

Position Qualifications

  • Must be able to obtain and maintain Homeland Security Clearance
  • Bachelors degree or at least 5 years equivalent experience
  • 5 or more years of progressively more responsible management experience
  • Excellent communication and people skills
  • Excellent organizational skills and attention to detail
  • Computer skills as related to communication and data tracking (Excel, Word, E-mail)
  • Familiar with Government contract work and bidding beneficial
  • Working knowledge of military operations and protocols strongly preferred
  • Ability to work in fast paced environment with multitasking skills
  • Previous work experience with a diverse population, including individuals with disabilities beneficial  
  • Dependable transportation and adequate insurance for such. Must maintain a valid driver's license and driving record acceptable to Navigations liability insurance provider
  • Familiarity with grounds maintenance (lawn care and snow removal) and custodial services beneficial

 Physical Environment/Working Conditions

  • Indoors, and outdoors in all weather conditions (Hot, Cold, Rain, Snow).
  • Work around potentially dangerous equipment.
  • Lifting, twisting, bending, reaching, standing, extended walking.
  • Exposure to chemicals normally used in the performance of duties related to all aspects of grounds maintenance, restroom cleaning, janitorial and housekeeping.  
Goodwill Industries of Central Michigan’s Heartland
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