Goodwill Industries of Central Michigan’s Heartland
  • 27-Sep-2017 to 26-Nov-2017 (EST)
  • Store Management
  • Battle Creek, MI, USA
  • 11.00 min
  • Hourly
  • Full Time

We are searching for a positive and energetic person to join our team as Assistant Store Manager in the Battle Creek area. We appreciate enthusiastic individuals with a strong desire to serve our employees, customers, participants and the public, supporting our vision of Changing Lives Through the Power of Work. The Assistant Store Manager is a full-time hourly position, reporting to the Store Manager.


  1. Continually support and work cooperatively as team players with all members of retail and upper management as well as all other departments within Goodwill Industries of Central Michigan's Heartland (GICMH).
  2. Serve as a positive role model to all employees, participants and customers in appearance, communication and actions.
  3. Assist store manager in all areas of human resources management, including recruiting, hiring, training, scheduling, appraisals and corrective actions.
  4. Review and respond to customer complaints in a professional manner.  Develop a store culture that prevents complaints.
  5. Assure proper rotation of all goods and conduct periodic audits and inventory.
  6. Availability to meet operation needs including flexibility in schedule for nights, weekends, holidays or emergencies as needed.
  7. Cashier, assist customers, process, clean and perform other non-managerial functions on a daily basis.


  • Aid store manager in meeting or exceeding monthly production plan, sales goals and contributions.
  • Develop and maintain a high level of customer service for staff
  • Become an integral member of the store management team

 Education Requirements:  High school diploma or equivalent is preferred.

 Skills Required:  Excellent verbal and written communication skills.

 Experience Required:

  • Retail related sales experience
  • Minimum of one year management/supervision experience
  • Marketing and/or merchandising training preferred.

 Physical Expectations:  Ability to reach, bend, twist and lift up to 50 pounds on a regular basis.

Goodwill Industries of Central Michigan’s Heartland
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